How do I cancel my Static IP subscription

Starting March 2026, you can cancel your Static IP subscription at any time from the Manage subscriptions page in My Account (you must be logged in to see this page).

How To Cancel A Static IP Subscription

1. On the Billing tab of your My Account page, select Manage next to Subscriptions.
   
   
2. Find your Static IP subscription in the list and select Cancel Subscription in the top right corner of its box.
   
   
3. On the Think Before You Cancel page, select Cancel Subscription at the bottom. If a special offer appears instead, select No Thanks, Cancel.
   
   
4. Enter your reason for cancelling (1). It must be at least 10 characters long. Then select Cancel Subscription (2).
   
   
5. You'll see the cancellation confirmation page, So Long, We Had a Good Run.
   
   

If you are looking to cancel, but simply need a break, consider pausing your subscription instead.

If you have any issues with this process, please get in touch with our Support team and we will be happy to help you out.